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Most commonly asked questions… answered!

General Information

WordPress

What is the price for branding + logos?

Creating a brand is a highly customized pursuit and can never be accurately estimated without details.

We need to know a bit more about you, and the best way for us to do that is to have you fill out the easy quote request form here.

Do all projects require quotes, and how accurate are they?

All projects are estimated once we know details and what value we can offer to get the job done right.

The scope is set with a budget to match the predicted time and services needed to complete the project.

Should the scope of a project change after the budget is set, we communicate quickly to make sure everyone can adapt to make the best decision on how to proceed.

We take scope change seriously, and will provide solutions outline the additional work needed and prepare a new estimate for the increase in scope and present it for your approval.

Contact us to learn more about our workflow

Is a deposit necessary for all projects?

For first-time clients, we request a 50% deposit on the agreed budget, with the balance due on completion.

Are payment terms offered?

After initial projects are completed and on approved credit, we can extend payment terms ranging from 5 days to 15 days.

Who owns the artwork once the project is completed?

Once payment has been received, all finished files are the property of the client, and by request, can be archived to any desired format for your records.

All source files used internally for the preparation of finished files remain the intellectual property of Eggbeater Studio Inc. unless otherwise indicated at the onset of the project.

In some prearranged instances, source files may be transferred to clients for use within their organization in exchange for a “source file fee”. This fee begins at a base amount of $500 and is assessed independently for each instance. Source file access is intended for internal use only and solely for the purpose of doing content edits; they may not be transferred or shared outside of the organization.

What payment methods are accepted?

accepts cheque, Canadian Visa and Mastercard, and INTERAC e-Transfers.

EFT payments and wire transfers are also accepted upon request.

Do you offer printing services?

We are happy to help you with any of the press-ready files that are built for your project, and can recommend a printer best suited for the scope of your project, but Eggbeater Studio doesn’t provide printer brokering.

We believe that offering you support with any printing issues when required is much better value than charging a brokerage fee for nothing more than sending your files to a printer.

How much is a website?
  1. Is your site an online brochure or an interactive environment that provides revenue for your business?
  2. How often will you be updating content?
  3. What level of design work is needed to accurately reflect your marketing or sales objectives?

All of these questions are critical to finding out a budget that fits. Fill out our quick quote request form to get a detailed estimate for a website just for you.

Do you offer website hosting?

Yes.  We offer fast and secure dedicated hosting, available with all of our site builds. Choose basic hosting and take care of your own backups or get a monthly maintenance plan and leave the rest to us.

How long should be website last?

The longevity of your site is dependent upon several factors, which include the evolution of web technologies, the state of your brand and your comfort level with the evolution of web design.

As a general rule, any site design should be able to withstand 5 years without looking out of place online. In much the same way as clothes will fall out of fashion, websites can fall victim to looking stale and out of date if left alone. Often sites can go through simple updates to get them aligned with current web technologies.

What is WordPress?

WordPress is open source web software that you can install on your web server to create your website, blog, community, or network.

WordPress started out as a tool for blogging, but has evolved into a full-fledged Content Management System (CMS), capable of powering websites, networks, and communities.

WordPress is used on approximately 43% of all websites, worldwide (2024).

Why do you build websites primarily in WordPress?

WordPress is an open-source platform supported by people all over the globe. It’s accessible, supported and you’re not bound to one supplier or web partner.

  • WordPress represents just over 43% of all websites on the internet (2024).
  • WordPress powers over 13 times the number of CMS websites compared to Joomla, the second most popular CMS host.
  • You can use WordPress in 200 languages, though 71% of content published with WordPress is in English.
  • The latest version (WordPress 6) has been downloaded over 70 million times.
Is WordPress safe?

If you take the right precautions (which we do) a WordPress website is no less safe than any other.

Remember, it’s not just WordPress that gets targeted by hackers: all websites on the internet are vulnerable to hacking attempts. The answer – no matter how your website is built – is to make sure it has the security and protection it needs.

The reason why WordPress sites are a common target is because WordPress is world’s most popular website builder. It powers over 43% of all websites meaning hundreds of millions of websites across the globe. This sort of popularity gives hackers an easy way to find websites that are less secure, so they can exploit it.

Hackers have different kinds of motives to hack a website, and some hackers are beginners learning to exploit less secure sites. Some hackers have malicious intents like distributing malware, using a site to attack other websites, or spamming the internet.

Here are the top causes of WordPress sites getting hacked:

  • Insecure Web Hosting
  • Using Weak Passwords
  • Unprotected Access to WordPress Admin
  • Incorrect File Permissions
  • Not Updating WordPress
  • Not Updating Plugins or Theme
  • Using Plain FTP instead of SFTP/SSH
  • Using Admin as WordPress Username
  • Dormant Themes and Plugins
  • Not Securing WordPress Configuration File

Any design company worth their weight (like us!) know all of this well in advance, and make sure that your site is set up with safety out of the gate. The more secure your site, the more likely that hackers will just pass you by and search for the vulnerable ones that are easy picking.

What is a CMS?

CMS = Content Management System.

It is essentially a computer program (or software) that lets people publish, edit and modify content for a website from a central place located online. Using a CMS does not require the download and installation of any software to a computer; using a CMS is done online, through a web interface or dashboard.

By today’s standards, a CMS is a standard piece of structure that is added to a website when it is built and programmed. It allows people to manage the content on their website without having to know (or learn) HTML, the language a computer uses to script a site so that it is visible online.

What are website themes?

A website theme changes the aesthetic and function of your website, and can be switched without altering the content of your site.

Some pre-built themes are a great solution for getting a pre-designed format for your content, but function like a Swiss Army knife: you get all the tools even if you only need a few. This option can create bulk and loading/speed challenges, and adversely affect SEO results.

Eggbeater builds custom themes or adapts pre-built themes to fit. Get an estimate to see what fits for you.

What is a WordPress plugin?

Plugins extend and expand the functionality of WordPress.

For example: WordPress has limited e-commerce capabilities unless you install a plugin such as WooCommerce. Once this kind of plugin is installed, a full e-commerce site can be set up within the WordPress environment

What are some commonly used WordPress Plugins?

UpdraftPlus – Can back up WordPress websites of any size. It runs wherever WordPress does, has a vast number of storage options and a host of useful features and functions

Wordfence – Continuously prevents, patrols and protects your WordPress websites against today’s ultra-advanced cyber attacks, hacks and online security threats.

Yoast SEO – Is a Search Engine Optimization plugin.

Google Analytics by MonsterInsights – Track your WordPress site easily with the latest tracking codes and lots of added data for search result pages and error pages.

Gravity Forms – Create data collection forms, polls and surveys for your WordPress website

General Information

What is the price for branding + logos?

Creating a brand is a highly customized pursuit and can never be accurately estimated without details.

We need to know a bit more about you, and the best way for us to do that is to have you fill out the easy quote request form here.

Do all projects require quotes, and how accurate are they?

All projects are estimated once we know details and what value we can offer to get the job done right.

The scope is set with a budget to match the predicted time and services needed to complete the project.

Should the scope of a project change after the budget is set, we communicate quickly to make sure everyone can adapt to make the best decision on how to proceed.

We take scope change seriously, and will provide solutions outline the additional work needed and prepare a new estimate for the increase in scope and present it for your approval.

Contact us to learn more about our workflow

Is a deposit necessary for all projects?

For first-time clients, we request a 50% deposit on the agreed budget, with the balance due on completion.

Are payment terms offered?

After initial projects are completed and on approved credit, we can extend payment terms ranging from 5 days to 15 days.

Who owns the artwork once the project is completed?

Once payment has been received, all finished files are the property of the client, and by request, can be archived to any desired format for your records.

All source files used internally for the preparation of finished files remain the intellectual property of Eggbeater Studio Inc. unless otherwise indicated at the onset of the project.

In some prearranged instances, source files may be transferred to clients for use within their organization in exchange for a “source file fee”. This fee begins at a base amount of $500 and is assessed independently for each instance. Source file access is intended for internal use only and solely for the purpose of doing content edits; they may not be transferred or shared outside of the organization.

What payment methods are accepted?

accepts cheque, Canadian Visa and Mastercard, and INTERAC e-Transfers.

EFT payments and wire transfers are also accepted upon request.

Do you offer printing services?

We are happy to help you with any of the press-ready files that are built for your project, and can recommend a printer best suited for the scope of your project, but Eggbeater Studio doesn’t provide printer brokering.

We believe that offering you support with any printing issues when required is much better value than charging a brokerage fee for nothing more than sending your files to a printer.

How much is a website?
  1. Is your site an online brochure or an interactive environment that provides revenue for your business?
  2. How often will you be updating content?
  3. What level of design work is needed to accurately reflect your marketing or sales objectives?

All of these questions are critical to finding out a budget that fits. Fill out our quick quote request form to get a detailed estimate for a website just for you.

Do you offer website hosting?

Yes.  We offer fast and secure dedicated hosting, available with all of our site builds. Choose basic hosting and take care of your own backups or get a monthly maintenance plan and leave the rest to us.

How long should be website last?

The longevity of your site is dependent upon several factors, which include the evolution of web technologies, the state of your brand and your comfort level with the evolution of web design.

As a general rule, any site design should be able to withstand 5 years without looking out of place online. In much the same way as clothes will fall out of fashion, websites can fall victim to looking stale and out of date if left alone. Often sites can go through simple updates to get them aligned with current web technologies.

WordPress

What is WordPress?

WordPress is open source web software that you can install on your web server to create your website, blog, community, or network.

WordPress started out as a tool for blogging, but has evolved into a full-fledged Content Management System (CMS), capable of powering websites, networks, and communities.

WordPress is used on approximately 43% of all websites, worldwide (2024).

Why do you build websites primarily in WordPress?

WordPress is an open-source platform supported by people all over the globe. It’s accessible, supported and you’re not bound to one supplier or web partner.

  • WordPress represents just over 43% of all websites on the internet (2024).
  • WordPress powers over 13 times the number of CMS websites compared to Joomla, the second most popular CMS host.
  • You can use WordPress in 200 languages, though 71% of content published with WordPress is in English.
  • The latest version (WordPress 6) has been downloaded over 70 million times.
Is WordPress safe?

If you take the right precautions (which we do) a WordPress website is no less safe than any other.

Remember, it’s not just WordPress that gets targeted by hackers: all websites on the internet are vulnerable to hacking attempts. The answer – no matter how your website is built – is to make sure it has the security and protection it needs.

The reason why WordPress sites are a common target is because WordPress is world’s most popular website builder. It powers over 43% of all websites meaning hundreds of millions of websites across the globe. This sort of popularity gives hackers an easy way to find websites that are less secure, so they can exploit it.

Hackers have different kinds of motives to hack a website, and some hackers are beginners learning to exploit less secure sites. Some hackers have malicious intents like distributing malware, using a site to attack other websites, or spamming the internet.

Here are the top causes of WordPress sites getting hacked:

  • Insecure Web Hosting
  • Using Weak Passwords
  • Unprotected Access to WordPress Admin
  • Incorrect File Permissions
  • Not Updating WordPress
  • Not Updating Plugins or Theme
  • Using Plain FTP instead of SFTP/SSH
  • Using Admin as WordPress Username
  • Dormant Themes and Plugins
  • Not Securing WordPress Configuration File

Any design company worth their weight (like us!) know all of this well in advance, and make sure that your site is set up with safety out of the gate. The more secure your site, the more likely that hackers will just pass you by and search for the vulnerable ones that are easy picking.

What is a CMS?

CMS = Content Management System.

It is essentially a computer program (or software) that lets people publish, edit and modify content for a website from a central place located online. Using a CMS does not require the download and installation of any software to a computer; using a CMS is done online, through a web interface or dashboard.

By today’s standards, a CMS is a standard piece of structure that is added to a website when it is built and programmed. It allows people to manage the content on their website without having to know (or learn) HTML, the language a computer uses to script a site so that it is visible online.

What are website themes?

A website theme changes the aesthetic and function of your website, and can be switched without altering the content of your site.

Some pre-built themes are a great solution for getting a pre-designed format for your content, but function like a Swiss Army knife: you get all the tools even if you only need a few. This option can create bulk and loading/speed challenges, and adversely affect SEO results.

Eggbeater builds custom themes or adapts pre-built themes to fit. Get an estimate to see what fits for you.

What is a WordPress plugin?

Plugins extend and expand the functionality of WordPress.

For example: WordPress has limited e-commerce capabilities unless you install a plugin such as WooCommerce. Once this kind of plugin is installed, a full e-commerce site can be set up within the WordPress environment

What are some commonly used WordPress Plugins?

UpdraftPlus – Can back up WordPress websites of any size. It runs wherever WordPress does, has a vast number of storage options and a host of useful features and functions

Wordfence – Continuously prevents, patrols and protects your WordPress websites against today’s ultra-advanced cyber attacks, hacks and online security threats.

Yoast SEO – Is a Search Engine Optimization plugin.

Google Analytics by MonsterInsights – Track your WordPress site easily with the latest tracking codes and lots of added data for search result pages and error pages.

Gravity Forms – Create data collection forms, polls and surveys for your WordPress website

Have more questions?

If there’s more you need to know, and you didn’t find it here… get in touch and we’ll be happy to get you some answers pronto!